Shipping policy
K-norma, food production, Ltd’s Shipping Policy
Shipment processing time
All orders are processed within 2 working days to Pošta Slovenije to be delivered.
We use Pošta Slovenije d.d. services to deliver all orders and delivery schedule corresponds with their delivery standard schedule within working days and working hours.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method |
Country |
Estimated delivery time |
Shipment cost |
Pošta Slovenije |
SLOVENIA |
3-5 business days |
3,90 € |
Pošta Slovenije |
AVSTRIJA |
3-12 business days |
12,10 € |
Pošta Slovenije |
NEMČIJA |
3-12 business days |
12,10 € |
Pošta Slovenije |
MADŽARSKA |
3-12 business days |
12,10 € |
Pošta Slovenije |
BELGIJA |
3-12 business days |
15,80 € |
Pošta Slovenije |
ČEŠKA |
3-12 business days |
15,80 € |
Pošta Slovenije |
LUKSEMBURG |
3-12 business days |
15,80 € |
Pošta Slovenije |
SLOVAŠKA |
3-12 business days |
15,80 € |
Pošta Slovenije |
ITALIJA |
3-12 business days |
15,80 € |
Pošta Slovenije |
NIZOZEMSKA |
3-12 business days |
15,80 € |
Pošta Slovenije |
PORTUGALSKA |
5-30 business days |
22,10 € |
Pošta Slovenije |
ŠPANIJA |
5-30 business days |
22,10 € |
Pošta Slovenije |
VELIKA BRITANIJA |
5-30 business days |
22,10 € |
Pošta Slovenije |
DANSKA |
5-30 business days |
22,10 € |
Pošta Slovenije |
FRANCIJA |
5-30 business days |
22,10 € |
Pošta Slovenije |
GRČIJA |
5-30 business days |
22,10 € |
Pošta Slovenije |
POLJSKA |
5-30 business days |
22,10 € |
Pošta Slovenije |
ROMUNIJA |
5-30 business days |
22,10 € |
Pošta Slovenije |
ŠVEDSKA |
5-30 business days |
22,10 € |
Pošta Slovenije |
BOLGARIJA |
5-30 business days |
22,10 € |
Pošta Slovenije |
ESTONIJA |
5-30 business days |
22,10 € |
Pošta Slovenije |
LITVA |
5-30 business days |
22,10 € |
Pošta Slovenije |
LATVIJA |
5-30 business days |
22,10 € |
Pošta Slovenije |
FINSKA |
5-30 business days |
22,10 € |
Pošta Slovenije |
IRSKA |
5-30 business days |
22,10 € |
Pošta Slovenije |
ČRNA GORA |
5-30 business days |
9,80 € |
Pošta Slovenije |
SRBIJA |
5-30 business days |
20,20 € |
Pošta Slovenije |
ISLANDIJA |
5-30 business days |
30,50 € |
Pošta Slovenije |
NORVEŠKA |
5-30 business days |
31,35 € |
Pošta Slovenije |
ŠVICA |
5-30 business days |
31,90 € |
Pošta Slovenije |
ZDA |
5-30 business days |
41,30 € |
Pošta Slovenije |
HRVAŠKA |
3-12 business days |
6,20 € |
Shipment confirmation and order tracking
Shipment confirmation and tracking number are included in the confirmation mail that is automatically sent when the order is dispatched.
Customs, duties, and taxes
K-norma is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
K-norma is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We deliver to countries that are specified in the delivery address article in the online shop. We deliver to these countries at a standard rates specified in this document under section Shipping rates and delivery estimates.
Returns Policy
In case the products need to be returned all customers should contact our online customer service at online@theamazefoods.com where they will receive detailed information on their claim.
For more information, email support online@theamazefoods.com